Fixed

Transliteration of Non-ASCII Characters for Physical Cards

Release Date

April 6, 2026

Products Affected

Physical Cards

Impact

Cardholder details with accented characters won't have fulfilment delays/issues with TAG

Audience

Programs issuing cards through TAG

Action Required

None

Overview

Beginning Monday, April 6th for cards fulfilled with TAG, Lithic will transliterate non-ASCII characters to their ASCII equivalents in emboss fields (e.g. ée, ñn), while preserving ASCII punctuation such as apostrophes and hyphens. This allows card records containing non-ASCII characters to be processed at the fulfillment house rather than rejecting.

Details

Card details including cardholder name, business name, bulk order shipping, and shipping address fields are now transliterated to ASCII before the issuance file is submitted to TAG for fulfilment. Non-ASCII Latin characters are converted to their closest ASCII equivalents (e.g. José Ríos becomes JOSE RIOS on the card), while ASCII punctuation such as apostrophes, hyphens, and ampersands is preserved.

Release Timeline

Production availability: April 6, 2026

User Impact

This change requires no modifications to existing integrations. Card orders containing non-ASCII Latin characters in emboss fields will now process and fulfill successfully at TAG without any changes to how those orders are submitted.

Updated Documentation

For card issuance specifications, visit our API Guide.

If you have any questions or concerns, please contact us via the HELP link in your Lithic Dashboard.


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