Fraud Reporting Now Available in Lithic Dashboard

Overview

Card programs can now create and update fraud reports directly from the Lithic Dashboard. This new interface provides access to the same fraud reporting capabilities previously available only through the API, enabling users to classify transactions based on their fraud status, specify fraud types, and add contextual comments.

Details

A new button now appears in the top right corner of the Transaction Details page. The button displays "Report as Fraudulent" when no fraud report exists for the transaction, or "Edit Fraud Report" when a report has already been filed through either the Dashboard or API.

Clicking the button allows the user to provide details about the fraud status, fraud type, and comments about the fraud.

Fraud Status Values

When reporting fraud, users can select from the following fraud status options:

• SUSPECTED_FRAUD - The transaction is suspected to be fraudulent but not yet confirmed
• FRAUDULENT - The transaction is confirmed to be fraudulent
• NOT_FRAUDULENT - The transaction is explicitly marked as not fraudulent

Fraud Type Categories

Users can optionally classify suspected or confirmed fraud into these categories:

• FIRST_PARTY_FRAUD - Legitimate account holder intentionally misuses financial services, including disputing valid transactions, abusing return policies, or defaulting on credit obligations
• ACCOUNT_TAKEOVER - Fraudster gains unauthorized account access, modifies settings, and conducts fraudulent transactions
• CARD_COMPROMISED - Fraudster obtains card details through physical theft, cloning, or data breaches without account takeover
• IDENTITY_THEFT - Fraudster uses stolen personal information to open accounts or conduct transactions
• CARDHOLDER_MANIPULATION - Fraudster manipulates or coerces legitimate cardholders into unauthorized transactions through social engineering

Comments

Users can add optional comments to the comment field to provide additional context or details about why the transaction is being reported as fraudulent.

Fraud Report Display

Once a fraud report has been filed for a transaction, the fraud status and details now appear on the Transaction Details page. This display shows reports created through either the Dashboard interface or the API endpoint.

Release Timeline

Available now

User Impact

This change is additive only and will not impact existing integrations. API-based fraud reporting continues to function without modification.

Updated Documentation

For detailed endpoint specifications and fraud reporting parameters, visit our API Reference.

If you have any questions or concerns, please contact us via the HELP link in your Lithic Dashboard.

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