July 13, 2022

Release Notes for July 19, 2022

Fixing “prohibited characters” in physical card magstripe data

Certain users with physical card programs were receiving "bad data" reports from our physical card vendor partner indicating that prohibited characters were included in the card’s magnetic stripe data. We have an upcoming change that identifies and transliterates those characters (passed to us via first_name and last_name fields in the card create API) to acceptable alphanumeric formats. These are separate from characters printed on cards and carriers, which will not be impacted by this change. Expected impact is that users previously receiving these reports should no longer see their card orders rejected due to prohibited characters. There is no impact at the API layer or to cardholders.